High-quality service with direct contact to experts, that's what SENSOTEC has been known for for over 30 years.

To enable us to help you quickly, it is important that you provide us with as much information as possible.

Therefore, please use one of the following form for service requests.

Send us an email at service@sensotec.de with the fulfilled PDF document

or just fill out the following contact form for service, application or training enquiries.

You can also call us directly at any time and we will put you in touch with an appropriate expert. Please try to prepare the telephone call with the template as well as possible. We would be very thankful to you for this.

Please note that we will charge for our service in the case of time-consuming cases. Service cases that require more than 15 minutes of processing time will be charged. If the case involves application advice or training, we will also charge for this service.
Of course, we will inform you in advance about the possible processing time and associated costs.

You can read our service conditions in detail in the following document.

Your Request

Please insert the name of your company
Please insert the complete address of your company
Please insert your country
Please insert your full name
please insert your email address
Please insert the company name of the manufacturer of your machine
Please insert the type identification of your machine
Please enter the project name of your machine, which can be found in the machine folder, on the software startmenu or on the CF-Card
Please insert the software version number of the SENSOTEC control center
Please select the IPC version number, found at the back of the IPC in the rack
Please select the reason for your request
Please give us a brief but detailed enough description about your circumstance
Feel free to insert a picture to give us more detail to your description
Feel free to insert a picture to give us more detail to your description